Z
Zendesk
Enterprise help-desk
vs
IQ
OpsIQ
The AI operating layer for your website
Honest comparison
OpsIQ vs Zendesk.
Zendesk is built for large support orgs running call centres. OpsIQ is built for product teams who want support, sales context and AI operations in one workspace, at SMB pricing without enterprise procurement cycles.
| Capability | Zendesk | OpsIQ | Note |
|---|---|---|---|
| Support tickets | ✓ | ✓ | |
| Live chat | ✓ | ✓ | |
| Knowledge base | ✓ | ✓ | |
| Visitor analytics & sessions | — | ✓ | OpsIQ exclusive |
| AI that runs backend actions | — | ✓ | OpsIQ exclusive |
| Sales attribution & conversion tracking | — | ✓ | |
| Built-in connectors for billing | — | ✓ | |
| Self-hosted option | — | ✓ | |
| Setup time | weeks | minutes | |
| Starting price | $55/seat | $0 free · $29/mo |